Configure your firewall to allow connection to RISI servers

If you have a firewall program installed on your local machine such as: Windows Firewal; Zone Alarm; Norton; or McAfee Personal Firewall, then you should "Always Allow" any required communication to "vdocs.risiinfo.com". This will allow your pdf document to autenticate with the RISI servers.Firewall Required Configuration Changes:

  • Remove any blocks in your firewall software for  vdocs.risiinfo.com on Port 443 [vdocs.risiinfo.com:443]