You may see an error message when attempting to view a Protected PDF from Firefox. If your browser is set to the Firefox internal PDF reader, you will need to change it to Adobe Reader or Adobe Acrobat.
To enable Adobe Acrobat or Reader in Firefox, follow these instructions:
- At the top of the Firefox window, click on the Firefox button and then select Options (if you have an older version of Firefox, Options may be found by clicking the Tools button at the top of the window).
- Select the Applications panel.
- Find Portable Document Format (PDF) in the Content Type list and click on it to select it.
- Click on the drop-down arrow in the Action column for the above entry and select Use Adobe Acrobat (in Firefox).