Google Chrome Settings:

You may see an error message when attempting to view a Protected PDF from Google Chrome. "There is a problem with this protected PDF document it may be damaged. Please contact the publisher for a clean file."

If your browser is set to Chrome PDF Reader, you will need to change it to Adobe Reader or Adobe Acrobat.

Google Chrome will send the pdf file to a zip, as the latest version of Chrome does not support Javascript. Simply open the zip file to extract the pdf.

To enable Adobe Acrobat follow these instructions:

  • Open Google Chrome.
  • Type "chrome://plugins" in the chrome address bar.
  • Chrome will display the list of current plug-ins.
  • Click Disable under the Chrome PDF viewer.
  • Click Enable link under Adobe Acrobat.
  • Close the Google Chrome browser and click the print-at-home link in the email.